Mercure Bali Sanur Resort
Accor Hotels & ResortsOpera PMS / FOLS

Mercure Bali Sanur Resort

Front Office Management System & SOP Operations Center

14:30:00 WITA (GMT+8)
Sanur, Bali
Resort Inventory:189 Rooms
In-House Occupancy:60 (32%)
Expected Arrivals:3
Due Out:3
VD (Vacant Dirty): 26
OOO (Out of Order): 6
Section 1.B: Front Office Arrivals & Check-in Desk

Expected Arrivals List

Verify reservation, allocate inspected clean room (VC/VI), collect incidental deposit, and execute verbal privacy key handover.

Accor Check-In SOP:Never check-in to a VD room. Verbal privacy is mandatory when handing keys.
Showing 3 Expected Arrivals
Guest Profile & TitleLoyalty (ALL)Room CategoryDates / NightsAllocated RoomRate & SourceAction
Mr. Alexander Vance
AustraliaMBS-2026-9011
Note: ALL Gold Member complimentary upgrade honored. Quiet garden outlook.
ALL Gold
3084 0921 4458
Deluxe King Bed
2 Adult(s)
2026-09-11 to 2026-09-15
4 Night(s)
Room SIM-201
VI - Vacant Inspected
Rp 1.750.000
BARACCOR_DIRECT
Mrs. Sophie Dubois
FranceMBS-2026-9012
Note: Ground floor cottage with garden terrace requested.
ALL Silver
3084 1109 7782
Superior King Bed
1 Adult(s)
2026-09-11 to 2026-09-14
3 Night(s)
Room SIM-103
VD - Vacant Dirty
Rp 1.350.000
BAROTA_BOOKING
Mr. Kenji Takahashi
JapanMBS-2026-9013
Note: Quiet cottage, extra feather-free pillow.
ALL Classic
3084 5541 3320
Superior Twin Bed
1 Adult(s)
2026-09-11 to 2026-09-13
2 Night(s)
Unassigned
Rp 1.350.000
CORPDIRECT_PHONE